FAQs

How can i return my order?

If you'd like to return a product, you can email our customer service team on info@osotanned.com with your name and order number. OSO does not offer a free returns policy and returns are at the consumers cost. We can only accept returns on products that are unused and sealed. If a product shows signs of use, we will not accept the return.

 

What is your delivery time?

We aim to dispatch all orders the same day, and have your order delivered to you within 3 working days. Orders placed on Sunday will be dispatched on Monday.

 

OSO Creams or Gels?

OSO creams and gels both leave amazing results. We advise beginners to use a cream first. If your skin burns easily, you can try our SPF12 cream. For experienced tanners, both creams and gels would be suitable to you. Tanning gels are stronger. 

 

Can I collaborate with OSO?

If you are interested in collaborating with OSO, please email our team on promo@osotanned.com and we will reach out as soon as possible.